CherrySpins Online Casino Privacy Policy

At Cherry Spins, we respect your privacy and are committed to protecting the personal data you share with us when you register, deposit, play or contact our support team. This Privacy Policy explains how CherrySpins collects, uses, stores and protects your information when you visit cherryspins.com or use any of our services. By creating an account with CherrySpins Online Casino, you agree to the practices described below.

Who We Are

Cherry Spins Casino is operated by Spinsoft Interactive N.V., registration number 160756, registered at Abraham de Veerstraat 9, Willemstad, P.O. Box 3421, Curacao. We hold an Anjouan licence (No. ALS I-192407033-FI2) and operate our gaming platform under the laws of Anjouan. When you search for cherry spins casino, cherryspins, or cherry spins casino canada, you are reaching the official website operated by us, and this policy applies to all data we collect through that site.

Information We Collect

We collect several categories of information to provide our services, verify your identity, process payments and comply with our legal obligations.

• We gather registration data such as your name, date of birth, email address, phone number and country of residence.
• We collect payment information, including card details, Interac data or cryptocurrency wallet addresses used for deposits and withdrawals.
• We record identity verification documents, including a passport, national identity card, driving licence, and proof of address no older than three months.
• We track your gaming activity at CherrySpins, including deposits, bets, bonus usage and withdrawal requests.
• We automatically collect technical data such as IP address, device type, browser information and session logs when you access cherry spins slots or any other section of our site.
• We may collect communications you send us through live chat, our help desk or email, including correspondence sent to [email protected].

How We Use Your Information

We at CherrySpins use your personal data for legitimate operational, legal and security purposes. Our use of your information includes the following:

• We use your data to create and manage your account and to authenticate you during cherry spins casino login.
• We process your payment details to accept deposits and process withdrawals in CAD, EUR, NZD, USD and supported cryptocurrencies.
• We use your documents to verify your identity, confirm your age of at least 19 years, and prevent fraud or money laundering.
• We analyse your gaming activity to administer our welcome bonus, free spins offers, and our VIP Club loyalty program.
• We use your contact details to respond to support requests and to send you service-related communications.
• Where you have opted in, we send you promotional messages about new offers available at casino cherry spins.

Legal Basis for Processing

Our processing of your personal data is based on the performance of our contract with you, compliance with legal and regulatory obligations under Anjouan law, our legitimate interests in preventing fraud and securing our platform, and, where applicable, your consent for marketing communications. You may withdraw consent for marketing at any time by contacting our support team.

Sharing Your Information

We do not sell your personal data. However, CherrySpins may share information with trusted third parties where necessary to operate our business, including:

• Payment providers processing Visa, Mastercard, Interac or cryptocurrency transactions.
• Identity verification and anti-fraud service providers.
• Game providers and platform suppliers whose software powers our slots, live casino and table games.
• Regulatory authorities in Anjouan, where required by law.
• Professional advisors, auditors or law enforcement where legally compelled.

Our Cherry Spins team requires all partners who process your data on our behalf to maintain appropriate safeguards and confidentiality.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to meet our legal, tax and anti-money-laundering obligations. Identity verification documents, transaction records and communications are kept in accordance with the retention periods required under our Anjouan licence. When data is no longer needed, CherrySpins securely deletes or anonymises it.

Data Security

We apply technical and organisational measures designed to protect your data against unauthorised access, loss or misuse. Our Cherry Spins platform uses encryption for sensitive data transmission, restricted access controls, and regular security reviews. While we take reasonable steps to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data. We aim to honour the following requests where applicable:

• You may request access to the personal data we hold about you.
• You may ask us to correct inaccurate or incomplete information.
• You may request deletion of your data, subject to our legal retention obligations.
• You may object to or restrict certain types of processing, including direct marketing.
• You may withdraw consent previously given for optional data uses.

To exercise any of these rights, please contact us at [email protected]. We will respond to verified requests within a reasonable timeframe.

Cookies and Tracking Technologies

CherrySpins uses cookies and similar technologies to operate our website, remember your preferences, analyse traffic and support marketing efforts related to offers such as our no-deposit free spins and welcome package. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect site functionality.

International Data Transfers

As our operations and service providers are located in multiple jurisdictions, your data may be transferred outside your country of residence. We take steps to ensure that any such transfer is subject to appropriate contractual and security safeguards consistent with our obligations under Anjouan law.

Restricted Jurisdictions

We do not knowingly collect or process data from residents of restricted countries, including the United Kingdom, United States, Netherlands, and other jurisdictions listed in our Terms and Conditions. If you access cherry spins casino no deposit bonus offers from a restricted location, we reserve the right to suspend your account and limit further processing of your data.

Children's Privacy

Our services are intended only for individuals aged 19 and over in our primary markets of Canada and New Zealand. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed and associated data handled in accordance with applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of CherrySpins Online Casino after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, how we handle your personal data, or how to exercise your rights, please contact our support team at [email protected] or through live chat available on our site. We are here to help with any privacy-related concerns regarding your experience with CherrySpins.