CherrySpins Casino Terms

Welcome to CherrySpins Casino. These Terms and Conditions govern your use of our website, https://cherryspins.com, and all services we provide. By registering an account, depositing funds, or playing any game on our platform, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree with any part of this document, we ask that you refrain from using our services.

Who We Are

CherrySpins Casino is operated by Spinsoft Interactive N.V., a company registered under number 160756 with its registered address at Abraham de Veerstraat 9, Willemstad, P.O. Box 3421, Curacao. We hold all rights to operate our gaming software and to offer games of chance under our Anjouan licence, number ALS I-192407033-FI2. Our legal relationship with you as a player is governed by the law of Anjouan, and any disputes arising from your use of CherrySpins Casino are resolved exclusively by the courts of Anjouan. All bets placed with us are accepted, placed, and processed in Anjouan, where we also pay the applicable gaming tax.

Eligibility and Restricted Territories

We primarily serve players in Canada and New Zealand. Our site runs on a Canadian locale, prices all games and bonuses in Canadian dollars, and sets the minimum age for registration at 19. By creating an account with us, you confirm that you meet this minimum age requirement and that gambling is legal in your jurisdiction.

We do not accept players from the United Kingdom, China, Curacao, Cyprus, the United States, Ontario (Canada), Croatia, France, Anjouan, the Netherlands, Singapore, Israel, Kazakhstan, Malta, the United Arab Emirates, Japan, Romania, Serbia, Bosnia and Herzegovina, Bulgaria, or Lebanon. We also refuse service to residents of FATF high-risk and grey-list countries, countries under UN Security Council sanctions, and any other jurisdiction where participation would conflict with applicable law. If you are located in a restricted territory, we reserve the right to close your account and void any winnings.

Account Registration

When you sign up to play at CherrySpins Casino, we require accurate and complete personal information. You may only hold one account with us, and we at CherrySpins reserve the right to suspend or close duplicate accounts. Our platform is currently offered in English only, and our support team communicates exclusively in English as well.

Deposits and Withdrawals

Our minimum deposit is 10 CAD, or the equivalent in any other currency we accept. We accept CAD, EUR, NZD, and USD, as well as cryptocurrencies including BTC, BCH, ETH, LTC, DOGE, XRP, USDT, ADA, TRX, and BNB. Deposits can be made via Visa, Mastercard, Interac, or cryptocurrency, and deposits must always be made using a payment instrument held in your own name. The account used for withdrawal must match the one used for deposit.

We process withdrawals through the same method used for deposit, including Visa, Mastercard, Interac, bank transfer, and cryptocurrencies. Please note that bank transfer fees are paid by the player. Our maximum withdrawal amount is 50,000 CAD per month, and we set our own minimum and maximum limits per method, which may vary according to your account status. We allow only one pending withdrawal request at a time, and your existing request must be processed before you submit another. We require that deposits be wagered 100% before any withdrawal request is approved.

If your account balance falls negative, we will block the account until it is topped up to zero or above. Additionally, if we cannot confirm your identity within 30 days of your deposits reaching 500 CAD over a 180-day period, we will suspend your account until verification is complete.

Verification Requirements

Before your first withdrawal, we require verification of your identity. This does not repeat for subsequent withdrawals. We ask for a valid identity document such as a passport, national identity card, or driving licence, along with proof of address no older than three months, such as a utility bill or bank statement. We may also request additional documentation, including copies of your payment method with only the first six and last four card digits visible and the CVV hidden, certified or notarised copies, a photo of you holding your identity document next to your face, a signed contract, or information regarding your source of funds or occupation. Phone and face verification may also be requested. You can upload documents directly on our site or send them to [email protected].

We evaluate withdrawal requests within 5 business days, excluding weekends and holidays, and once approved, we aim to complete payment within a further 5 business days. This evaluation period may be extended at our discretion.

Bonus Terms

At CherrySpins Casino, we offer a welcome package spread across your first six deposits, with three options available on each one, starting from a minimum deposit of just 10 CAD. Our headline offer provides up to 600% in bonus funds and 1,800 free spins across the package. Our CherrySpins Casino no deposit bonus for new players includes 10 free spins upon registration, shown directly on our homepage, as well as a separate no-deposit offer of 30 free spins on Blazing Buffalo Blitz.

Wagering requirements for our welcome bonuses are set at 30 times the deposit plus bonus amount, and 30 times any free spin winnings. Contribution toward wagering begins on the first spin after the bonus is credited. The maximum single bet permitted while using bonus funds is 0.50 CAD; bets placed above this threshold allow us to withdraw any resulting winnings. Bonus money expires 30 days after being awarded, and requesting a withdrawal before wagering is complete will forfeit the bonus and any related winnings.

Our welcome offers are available to new customers only, once per person, household, and e-mail address. Where a promotion does not state its own wagering requirement, our default is 35 times the bonus amount, with free spin winnings and percentage bonuses wagered at 100 times and a maximum bet of 2 CAD. Only one promotion may be active at a time; activating a new bonus while another is in progress forfeits the existing bonus funds. We spend your cash balance before any bonus funds are used.

Maximum cashout limits apply to bonus-related winnings: 500 CAD from a wagered deposit bonus, 10 times the initial deposit from any wagered bonus, 100 CAD from no-deposit free spin winnings, and 5 times the bonus amount from a wagered no-deposit bonus. We classify the use of a VPN or proxy to mask your identity or location as bonus abuse, and reserve the right to cancel any bonus and associated winnings as a result.

Our Games and Providers

We offer over 5,027 games from leading providers including Pragmatic Play, NetEnt, Play'n GO, Evolution, Microgaming, and many others. Our CherrySpins Casino slots library covers pokies, live dealer tables, progressive jackpots, roulette, blackjack, baccarat, crash games, and instant win titles. Whether you search for CherrySpins Casino slots or prefer our live tables from Evolution and Vivo Gaming, our selection is built to suit a wide range of preferences.

VIP Club and Loyalty

Our VIP Club is invitation-based, with an entry threshold of 5,000 CAD in total deposits. We do not publish a public tier ladder, but our VIP members enjoy a personal account manager, faster cashouts, revised withdrawal limits, exclusive offers, birthday gifts, and bespoke promotions tailored to their play.

Responsible Use and Fraud Prevention

We do not allow the use of VPNs or proxies to hide or alter your device's identity when connecting to our services. We classify this as fraudulent activity and reserve the right to cancel any bonus and all related winnings if detected. We are committed to fair play and expect all CherrySpins Casino players to use our platform honestly and in accordance with these terms.

Contacting Us

If you have questions about these terms, our CherrySpins Casino login process, or any aspect of your account, our support team is available via live chat and our online help desk, as well as by e-mail at [email protected]. We acknowledge complaints within 24 hours and aim to resolve them within 10 business days, extendable with notice where necessary.